What motivates you each day?
Our approach to both our current work and new business opportunities is to put the client’s mission and resulting stakeholder impact at the forefront. We focus on programs and organizations for which we not only believe in the mission but can get excited about supporting it every day. Being able to lead diverse teams of SMEs and consultants who all share in that passion and excitement is extremely motivating and fulfilling.
What is the biggest challenge that your Government clients will face in the next five years?
The pace of change in areas such as technology and cybersecurity threats requires government to be increasingly agile and data-driven in its decision making. Unfortunately, there is no single tool or method that client’s can rely on to achieve that. Maturing an organization’s decision making abilities in this environment requires changes to the entire organization, from the way data is collected, managed, and analyzed, to the strategies and culture that drive the direction of day-to-day mission activities. Making these changes in a structured and meaningful way, while still performing ongoing operations presents both enormous challenge and opportunity for our government clients.
What’s the best business advice you’ve received in your career?
“Always be completely honest with your clients and colleagues. The trust gained from admitting fault or even just having a tough conversation generally brings significantly more business value over the long run than might be offset any potential near term consequences. Plus, being able to go to bed every night knowing you’ve acted ethically is priceless.”